Shipping Policy

Shipping Information

All Dugami orders are carefully packaged and shipped with love.

We ship worldwide! International delivery times and costs vary by location:

Orders are processed within 1-2 business days. You'll receive a confirmation email with tracking information once your order ships.

Once shipped, you'll receive an email with tracking details. You can also check your order status by logging into your account.

International orders may be subject to customs duties and taxes. These charges are the customer's responsibility and vary by country.

If your order hasn't arrived within the expected timeframe, please contact us at hello@dugami.com and we'll investigate.

All orders come beautifully packaged in our signature gift box, perfect for gifting!