Privacy Policy

Introduction

At Dugami, we respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.

Information We Collect

When you make a purchase, we collect:

  • Name and contact information (email, phone, address)
  • Payment information (processed securely by our payment provider)
  • Order history and preferences

When you browse our site, we may collect:

  • Device and browser information
  • IP address and location data
  • Pages visited and interactions

How We Use Your Information

We use your information to:

  • Process and fulfil your orders
  • Communicate about your purchases
  • Send marketing emails (with your consent)
  • Improve our website and services
  • Comply with legal obligations

Data Sharing

We share your data only with:

  • Payment processors to complete transactions
  • Shipping carriers to deliver orders
  • Analytics services to improve our site

We never sell your personal information to third parties.

Data Security

We use industry-standard security measures to protect your data, including SSL encryption for all transactions.

Your Rights

You have the right to:

  • Access your personal data
  • Request correction of inaccurate data
  • Request deletion of your data
  • Opt out of marketing communications

Cookies

We use cookies to enhance your browsing experience and analyse site traffic. You can manage cookie preferences in your browser settings.

Contact Us

For privacy-related questions, please contact us at hello@dugami.com

Last updated: January 2026